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©2019 by Signature Scents by Hand/Fashionably Yours, LLC

FRAGRANCES ARE CREATED BY HAND IN NEW YORK

SIGNATURE SCENTS BY HAND

FAQ'S

HOW CAN I START THE PROCESS?

In order to start the process of creating your very own fragrance you complete the Find your Scent quiz. After filling out the Find your Scent quiz our fragrance gurus will recommend the perfect custom scent for you.

HOW LONG DOES IT TAKE?

If you are creating a fragrance for individual use, it may take anywhere between 2-4 weeks. If you are creating a fragrance for retail use it may take anywhere between 4-8 weeks. It varies upon how many bottles of perfume you are ordering.

WHAT IS A TOP, MIDDLE AND BASE NOTE?

TOP NOTES: Top notes are generally the highlight of the fragrance, you have the option of having more than one top note. Typically you want your top note to have a classic and more appealing note.

 

MIDDLE NOTES: Middle notes are what brings the fragrances together. We'd suggest musks, perhaps fruits as the perfect middle note for your combination.

 

BASE NOTES: Base notes have the least amount of ingredients but also hold a powerful role when creating your fragrance. Base notes are usually fragrances that contain a powerful scent.

WHAT MAKES THE FRAGRANCES NATURAL AND VEGAN?

Each fragrance are all made with natural oils. What makes our products vegan is the fact that each oil as well as our fillings are cruelty-free and plant based. Please note that alcohol is used in our fragrances to extend the life and freshness of our scents. 

IS THE CUSTOM FRAGRANCE SERVICE AVAILABLE FOR PRIVATE LABELS?

Yes, we do create custom fragrances for private labels, we do also offer the option of commercial use of our already made fragrances. In order to create your custom fragrance for retail use you must first create a log in and be approved to customize your fragrance.

WHAT IS THE ORDER MINIMUM?

The minimum order for retail use is half a dozen (6). 

WHAT IF I WANT TO SEND MY CUSTOM FRAGRANCE AS A GIFT?

If you want to send your custom fragrance as a gift be sure include that in quiz and notes when purchasing. We also include special engraving and labeling for a more personal touch.

WHAT'S THE SHIPPING COST?

The shipping for individual fragrances is only $8.95, for retail use it may vary. Please contact us at signaturescentsbyhand@gmail.com for a estimate on shipping cost.

WHAT IF I WANT TO SHIP OUTSIDE OF THE U.S?

Shipping outside of the United States may vary. Please contact us at signaturescentsbyhand@gmail.com for an estimate on shipping cost.

MY PACKAGE HAS SHIPPED BUT IT'S DAMAGED

If you have received your packaged and it's damaged you must send a photo of it's current state to signaturescentsbyhand@gmail.com. You must send the photo(s) within three days it's been sent in order to get another shipment of your product for free.

REFUND POLICY

Please note all purchases are non refundable. All custom fragrances are non refundable.

OUTSOURCING MATERIAL

Please note that we do offer a variety of over 200 essential oils to blend into your scents, and over 30 + bottles that can be used for your scent. If we outsource any material we will charge an additional $2/per bottle and $14.99 per dozen for any essential oils we may have to outsource.

REPLICATING A SCENT

In some cases we may or may not be able to replicate a scent for you. This all may depend upon the inventory we have. If you have questions on whether we can replicate a scent for you contact us via email

HOW MUCH CAN I ORDER AT A TIME? 

Please keep in mind that all of our products are made by hand, and as a result unfortunately we cannot mass produce over 300 units at a time.

WILL MY SCENT BE REPLICATED TO ANOTHER CLIENT?

We do not replicate/copy custom scents and make them for other clients. Your custom scent was made specifically for you!

WHAT HAPPENS IF I WANT TO MAKE MORE THAN THE MINIMUM?

Because we cannot make over 300 units at a time, you can place your orders ahead of time so your inventory is always stocked. Or if your fragrance business needs more than 300 units at a time you may need to look into manufacturing your scent. Before this can be done you will need to contact us so we can discuss the following steps.